Shipping Policy for Cartnez

Welcome to Cartnez! We are committed to delivering your orders quickly, safely, and efficiently across the United States. Please read our shipping policy carefully before placing an order.

Shipping Locations

Cartnez currently ships within the United States. We work with trusted suppliers and shipping partners to ensure reliable delivery for our customers.

Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times within the USA:

• Standard Shipping: 5–12 business days
• Express Shipping (if available): 3–7 business days

Please note that shipping times may vary depending on product availability, supplier location, weather conditions, or carrier delays.

Shipping Costs

• Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
• Occasionally, Cartnez may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking information to monitor your shipment status.

Multiple Packages

As Cartnez operates through a dropshipping model, some items may be shipped separately from different suppliers. If you order multiple products, you may receive them in separate packages and on different delivery dates.

Incorrect Address

Please ensure your shipping address is correct before completing your purchase. Cartnez is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by customers.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged product and packaging. We will assist you with a replacement or refund where applicable.

Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: Cartnez
Email: ark254@gmail.com